Refund Policy

ShreeGifts Return and Refund Policy

At ShreeGifts, we are committed to providing you with a seamless shopping experience and utmost satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we are here to help with our return and refund policy.

1. Returns

1.1 Eligibility:

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Items such as perishable goods, personalized items, and gift cards are exempt from being returned.

1.2 Time Frame:

• You have 3 days from the date of delivery to initiate a return.

1.3 Process:

• To initiate a return, please contact our customer service team at [contact information] to receive a Return Merchandise Authorization (RMA) number.
• Once you have the RMA number, please securely package the item(s) and include the RMA number on the packaging.
• Ship the item(s) back to us at the address provided along with a copy of the original receipt or proof of purchase.

1.4 Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 9 days.

2. Refunds

2.1 Damaged or Defective Items:

• In the unfortunate event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will initiate a return or exchange process at no extra cost to you.

2.2 Refunds Process:

• Refunds will be issued based on the original method of payment used for the purchase.
• Shipping costs are non-refundable unless the return is due to a damaged or defective item.

3. Exchanges

3.1 Exchange Process:

• If you wish to exchange an item for a different size, color, or variant, please contact us to initiate the exchange process.
• Exchanges are subject to product availability. If the desired item is not available, we will issue a refund or provide store credit.

4. Gift Returns

4.1 Gift Returns:

• If you received an item as a gift and would like to return it, please contact us with the gift giver’s information and we will assist you with the return process.

5. Contact Us

If you have any questions or concerns regarding our return and refund policy, please feel free to contact us at 9676444486. Our customer service team is available to assist you and ensure your satisfaction.

Note: ShreeGifts reserves the right to amend or update this return and refund policy at any time without prior notice.